Jim Baucom, pastor of Columbia Baptist in Falls Church, has seen three congregations under his leadership experience renewal.
“I think it should be said that growing a church to relevance and vitality from near-death is an extremely rare incidence that requires a confluence of ‘favorable conditions,’” he says. From his own experience, what are these favorable conditions?
Emphasizing that there is no magic formula, he believes that certain transferable principles may guide a congregation in transition from hopelessness to new vision and new vitality. The transition begins with leadership. What pastoral leadership characteristics does he identify as essential to a turnaround church?
Change-agent
“A new leader is an absolute necessity, and that leader must be a change-agent.” He notes that a change-agent heightens the crisis in order to heal the system, much as chemotherapy temporarily sickens the patient but destroys the cancer. The pastoral change-agent then, uses the crisis to implement necessary changes — small at first, then larger. These changes eventually create a cultural shift in the attitudes and expectations of the congregation and later in the community as well.
“Once the church family becomes convinced that it can be effective again, and the first small waves of growth begin to generate excitement, something of a snowball effect is generated. Over time, the new growth overwhelms the old system as those who enter the ‘new church’ live out the new mission without the fear created by previous failures they never even knew. In other words, as new members are added, the church becomes the church they believe they joined.
“Inevitably,” Baucom cautions, “a few of the traditional members will leave the church.”
Inwardly secure
To move a congregation from self-sympathy and self-absorption to having a missional focus and confidence in the future, the pastor must be “more committed to being relevant and effective than being universally liked” he affirms.
“A portion of the traditional constituency of the declining church would rather see their church die than change (though they would never say so). Dramatically declining churches typically become unhealthy in ways most members cannot understand.”
Churches that experience lengthy decline begin to panic about the future. They turn inward and develop a survival mentality that reduces the church’s ability to function effectively, he says. Decisions they make tend to meet the members' needs but do little if anything to share the gospel with others. “Most leaders console and comfort such a system, engaging in hospice care that eases the suffering but limits the possibility of restored vigor” contends Baucom.
Relational
Tremendous relational work is necessary to keep those who choose to remain “on board.” Although they may resist change initially, they are generally thrilled to see their church thrive and excited to be part of the journey when they witness successes.
“Some of those who remain may be unhappy with facets of the new church, but their voices are drowned out by the vast majority of people who are thrilled with the new direction, especially if they believe that the new thing is built on the foundation of the old,” Baucom advises. “For this to happen, the new leader must begin his or her work by helping the traditional church clearly define its core values and competencies. New ministries are created as extensions of old values, and in a very real sense the church simply does much better what it has done well in the past, casting itself into a new era to reach new generations.”
Patient
“In a real sense, the work of turning a church around is not one movement, but many smaller ‘shifts,’ each of which is ‘set’ by intentional periods of rest. The church moves forward, then rests; then moves again, then rests, again and again,” he instructs. At each stage of its growth it pauses briefly to allow the change to gel. “To most, this feels like one constant and rapid push forward, but the leader instinctively freezes the system after each primary shift before prompting the congregation to initiate new changes. This is a careful balancing act,” he cautions. “If the leader moves too quickly, he or she will cut himself or herself away from the body. The most likely response to systemic change, by far, is to remove the change-agent.
“If the leader pauses too long between change phases, the system becomes complacent and stuck, especially once the initial threat of congregational death has passed and the change platform has cooled.” He observes that many would-be change agents “become too patient or too exhausted and either leap from the change platform or lie down upon it. Either response short-circuits the change cycle and ends the turnaround.”
Baucom speaks confessionally at this point saying, “I left Rivermont too quickly, though I did not realize it at the time. I did not stay long enough to freeze all the changes I facilitated. I thought nearly nine years was long enough to instill a vision that could not be quickly lost; but a turnaround congregation is, for a time, a fragile system that can easily take its vision for granted and become convinced that it can coast on recent success.”
“That is why I have committed to spend the rest of my ministry years at Columbia. In our day more than any other, great churches are built on long tenures, and that goes double for turnarounds. I probably have 25 more years to give, and I will spend them here!” he affirms.
Confident
At this writer’s prompting, he addressed pastoral winsomeness. “I think it goes without saying that the change-agent must have a certain charisma and a degree of confidence tempered by humility and love for people. Over time, the congregation begins to trust the change-agent implicitly if the people believe that the leader has the church’s best interest at heart consistently, follows God unflinchingly, and loves the people unfailingly. That trust is a key ingredient for change once the threat of congregational death has passed and the leader must transition the church from a state of emergency to a sense of urgency for the lost and broken-heartedness grounded in the timeless mandate of God’s Word.”
Self-aware
“Along the way, the leader must also draw around himself or herself gifted, selfless and spiritually mature leaders (or disciple such leaders himself or herself) who can implement the change he or she envisions. I say this, because the change-agent is almost always a visionary communicator with limited ability to translate change into programs and ministries without the assistance of a platoon of gifted administrators and ministers. The leader must know his or her own limitations and interdependence with others in order to be effective long term.”
Love for the church
“What made me uniquely qualified for turnaround was vision, energy, charisma, communication skills, and an intense love for people grounded in the traditional church. Because I loved the old thing and had a certain set of leadership skills, I could lead the turnaround. I do not discount, even a little, what it means to be the son of a successful traditional church pastor nurtured in the heart of great traditional churches any more than I do my enthusiasm for entrepreneurial creation of new things. In our context, the turnaround pastor must have both in equal measure,” he contends.
In addition to pastoral leadership, other factors were part of the confluence affecting his turnaround efforts. He notes that in all three churches he has helped turn around (Columbia, Rivermont Avenue Baptist in Lynchburg and Warsaw Baptist in Warsaw) previous pastoral leadership had prepared the churches for growth in significant ways.
Another factor affecting the ability to turn around a declining church is the number of new, vibrant churches that have emerged in the area. The greater the number of exciting, effective, ministry-oriented churches in the area, the more difficult the turnaround will be.
In summary, Baucom listed key ingredients he has witnessed in each of his turnaround ministries:
• A committed core starved for relevance, vitality, and growth.
• Previous pastors who, while not able to create turnaround, prepared the church fields in significant ways.
• A clear understanding with each church before he accepted the call that if it chose him as their new leader they were choosing change.
• A traditionally healthy system in which previous pastors had given no reason to distrust pastoral leadership.
• A system with enough resources and reputation intact to “bridge the gap” during the transition.
• A commitment to stop doing things that did not work, choosing instead to initiate ministries and worship experiences that could be done with excellence.
• A core of people committed to the core values and core competencies inherent in the old system.
• Quick, small successes that could be built upon.
“All that said,” Baucom concluded, “there is no joy like turnaround leadership, in my book. And there is no leader loved so much, trusted so thoroughly and embraced so quickly as the proven, successful change-agent. Turnaround pastors become cemented into their church systems like no other leaders, save perhaps the founding pastors of new churches.”
Jim White is editor of the Religious Herald.